{"id":3513,"date":"2026-11-03T06:30:56","date_gmt":"2026-11-03T06:30:56","guid":{"rendered":"https:\/\/raqaacollection.com\/?page_id=3513"},"modified":"2026-11-03T06:52:26","modified_gmt":"2026-11-03T06:52:26","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/raqaacollection.com\/en\/return-refund-policy\/","title":{"rendered":"Return\/Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3513\" class=\"elementor elementor-3513\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83e93e5 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"83e93e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d90407 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5d90407\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return\/Refund Policy | Raqaa Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-725dc90 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"725dc90\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bdbd86 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5bdbd86\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. 7-Day Exchange Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca7472 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6ca7472\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We do not offer direct refunds to original payment methods. However, if you are not entirely satisfied with your purchase, we gladly offer exchanges for store credit or an alternate piece of equal value within 7 days of the delivery date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abb587c e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"abb587c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7542406 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7542406\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Condition of Items for Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e3bdf elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e0e3bdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"citation-75 citation-end-75\">To maintain our standard of elegance and hygiene, your item must be in the exact condition you received it. The garment must be strictly unworn, unwashed, unaltered, and have all original <strong>Raqaa Collection<\/strong> tag<\/span>s securely attached. Any items returned with signs of wear, makeup stains, or odors will be rejected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97fecb8 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"97fecb8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63373a9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"63373a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Shipping &amp; Handling Fees<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80f9d54 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"80f9d54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Original shipping costs are strictly non-refundable. If you choose to exchange an item, you will be responsible for paying the return shipping costs to send the item back to our boutique. We highly recommend using a trackable shipping service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d89058 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"0d89058\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54b802b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"54b802b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Damaged or Defective Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c3674f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8c3674f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"citation-73 citation-end-73\">We take pride in our impeccable tailoring, but if your piece arrives damaged or defective, please contact us within 48 hours of delivery. Include clear photographs of the damage and the shipping box, and we will arrange a replacement of the exact same item at no additional cost to you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-876b671 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"876b671\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc35a9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5fc35a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. How to Initiate an Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bfbbe1 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4bfbbe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To request an exchange, please contact our support team at <a href=\"mailto:Raqaacollection@gmail.com\"><b data-path-to-node=\"0\" data-index-in-node=\"48\">Raqaacollection@gmail.com <\/b><\/a>with your order number and the reason for the exchange. Once your return is<span class=\"citation-71 citation-end-71\"> received and inspected, we will issue your exchange or store credit.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return\/Refund Policy | Raqaa Collection 1. 7-Day Exchange Policy We do not offer direct refunds to original payment methods. However, if you are not entirely satisfied with your purchase, we gladly offer exchanges for store credit or an alternate piece of equal value within 7 days of the delivery date. 2. Condition of Items for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3513","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/pages\/3513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/comments?post=3513"}],"version-history":[{"count":10,"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/pages\/3513\/revisions"}],"predecessor-version":[{"id":3567,"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/pages\/3513\/revisions\/3567"}],"wp:attachment":[{"href":"https:\/\/raqaacollection.com\/en\/wp-json\/wp\/v2\/media?parent=3513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}